With the evolution of communication tools, it has become crucial to pay particular attention to privacy protection. At J2G, we are committed to respecting the confidentiality of the personal information we collect.
This policy may be updated. You can obtain the latest version of this policy on our website "tapisj2g.com" or by contacting us (see the "Contact Us" section below). We encourage you to visit this page regularly to stay informed of any updates.
By visiting our website and communicating with our team, you agree to allow J2G to collect and use your personal information in accordance with this privacy policy.
Collection of Personal Information
We may collect the following types of information:
- Personal details (Company name, first name, last name, postal address, email address, phone/fax number)
- Preferences (viewed products, desired services, etc.)
- Information provided by you: any other type of information you provide directly.
The personal information we collect is gathered through the interactions between you, our website, and other digital platforms we use.
We also use, as outlined in the next section, cookies and/or logs to collect information about you.
We use the information collected for the following purposes:
- To follow up on customer orders and purchases, and/or services and billing
- To open and update a credit account if needed
- Billing
- Direct communication with you
- Any other purpose compatible with the objectives mentioned above
- To communicate our events, updates, news, and promotional offers with customer consent
- To verify customers' identities when necessary for transaction purposes, in order to reduce fraud and prevent errors
Sharing of Personal Information
We are committed to not selling the personal information we collect. However, we may share this information with third parties for the following reasons:
Sharing of Information:
We may share your personal information with third parties for the following purposes:
- To process payments and billing
- To provide services and products to customers
- To comply with legal obligations or to protect the company's intellectual property
Personal Information Protection Officer
We have appointed a Personal Information Protection Officer (PIPO) to ensure that all of our commitments are respected. Here are their contact details:
Carole Rochon
Personal Information Protection Officer
J2G
1-1150 rue Montréal Ouest
Gatineau, QC J8M 1P1
Phone: 819 281-8383
Email: info@tapisj2g.com
Protection of Your Personal Information
We take the security of your personal information seriously. Please contact our Personal Information Protection Officer immediately at info@tapisj2g.com if you become aware of any incident involving the loss of your personal information, unauthorized access to your personal information, or unauthorized disclosure of your personal information.
Access to Your Personal Information
At any time, you can request to access your personal information, make corrections if needed, or request its deletion. To do so, please contact our Personal Information Protection Officer at info@tapisj2g.com.
For security reasons, we will attempt to verify your identity.
To protect the integrity of your personal data, we will attempt to verify your identity using your email address or phone number. We reserve the right to refuse a request if we are unable to verify your identity satisfactorily. We will also refuse requests made on your behalf if we cannot confirm that the individual is authorized to act on your behalf.
Getting Additional Details
Do you have questions about how we collect and protect your personal information? Please contact our Personal Information Protection Officer at info@tapisj2g.com.
We will do our best to respond to your inquiries promptly and provide you with all necessary details.
If you have further questions, you can submit a written request to the Office of the Privacy Commissioner of Canada.
Updating Our Privacy Policy
J2G may make occasional changes and updates to its privacy policy to comply with requirements regarding the protection of your personal data. You can always find the latest and up-to-date version of our privacy policy here: https://tapisj2g.com/privacy-policy/
The J2G Privacy Policy was last updated on April 4, 2025.